Frequently Asked Questions

  • 1. What Are the Bin Sizes, and How Much Rubbish Can I Fit in the Bin?

    Skippy Skips bins come in 4 sizes.


    Small bin holds approx. 2.5 m3 – It is the equivalent of 3 box trailer loads. Approximate dimensions of 1.8m L x 1.4m W x 1m H.          
    (See picture in price list page)


    Medium bin holds approx. 4 m3.  Approximate dimensions of 2.8m L x 1.5m W x 1m H.


    Large bin holds approx. 6 m3.

    Approximate dimensions of 3.2m L x 1.7m W x 1.25m H.


    Extra-large Barn Door bin holds approx. 10 m3 – Approximate dimensions of m 4m L x 1.7m W x 1.7m H.


    NEW walk-in ramp style loading – rear door opening/closing skip bins – suitable to load by wheelbarrow or trolley or to simply drag large or heavy items into the skip. (Numbers are limited – early booking is essential for this type of skip.)


  • 2. What Can I Put in the Bin?

    Our service is designed to take away all general household rubbish including:


    o Domestic waste

    o Old or broken furniture

    o White goods & appliances

    o Foliage

    o Green waste

    o Cardboard

    o Building and renovation waste and rubble.


    Skip Rental Guidelines:


    Standard Pricing: Our skip prices are based on general rubbish. Additional charges (Heavy Load Levy) apply if the bin contains significant amounts of heavy materials like soil, broken concrete, or dense rubble.


    Liquids and Loading Tips: Ensure liquids are in sealed containers as our bins have drain holes. Our delivery driver will provide loading tips to maximize your booking. Overloading above the bin level is allowed within reason, but no items should protrude to ensure safe lifting.


    Secure Transport:  We cover and tie down the load before leaving the site to secure your materials during transport.


    Specialized Bins: Explore our Lift Top Lid Bins suitable for events, parties, perishable waste, or site office waste.


    Weight Limit: All bins have a 4-tonne weight limit. Small and medium bins can handle broken concrete or dirt, but large bins may exceed weight limits with such material. For capacities exceeding 3.5 m3 of heavy materials, contact us for a custom solution. Heavy Load Levy applies to dense materials (see below).


    Heavy Load Levy:  Regular prices cover general rubbish. Extra charges apply to bins with a significant proportion of heavy materials like soil, broken concrete, pavers, tiles, glass, or similar dense items. We reserve the right to empty a bin deemed "heavy" to an acceptable level if no additional levy has been paid.

  • 3. What Can’t I Put in the Bin?

    We do not accept items classified as Regulated Waste by the Council, including tires, wet cell batteries, and asbestos. Bins with a substantial amount of heavy materials like broken concrete may incur an extra charge (Heavy Load Levy). Please note, that we are not licensed to handle asbestos material.

  • 4. How Long Can I Keep the Bin?

    Our standard hire period is 7 days. For example, if we deliver the bin on a Tuesday, we'll pick it up the following Tuesday. You have the flexibility to request an earlier collection by calling us when needed. Simply let us know during booking or delivery.

  • 5. How Much Notice Is Required for a Booking?

    We love to get notice, but we understand that it isn’t always possible. Some things cannot be planned in advance. We are flexible and can generally drop off a bin at short notice, usually within 1 to 2 hours. Usually, we can deliver today all bookings confirmed by 2PM, and deliver tomorrow bookings confirmed later than that. However, it is advisable to give notice where possible, particularly with the larger bins and in advance of peak usage times such as a long weekend.

  • 6. Where Can We Have the Bin Placed?

    Please discuss with us your requested placement area when placing the order, alternatively, chat with our driver upon delivery; if feasible, they'll position the bin as per your preference. If not, discuss alternatives with our experienced drivers. Keep in mind, that we can't obstruct pedestrian access or cover essential service points on a footpath.

  • 7. How Do I Pay for the Bin?

    Pay for the bin on delivery with cash or by debit/credit card over the phone during booking. We schedule a convenient delivery time with a 1-to-2-hour wait, and the benefit for you is that there's no need to be present when the bin is delivered.

  • 8. Skip Bin or Skip Bag?

    Skip Bin Benefits:

    - Holds more and allows loading above the bin level.

    - Easy to load with a hard, stable surface.

    - Supports itself, no need to wrestle with the bag.

    - Handles more weight than a skip bag.

    - Available in larger sizes (over 6 cubic meters).


    Skip Bag Considerations:

    - Must not be overloaded, requires support as you load.

    - Limited weight capacity, some brands have low limits (3 cubic meters).

    - Potential lawn damage if left flat for an extended period.

    - Purchased skip bags are yours to keep or dispose of.

    - Suitable for smaller amounts of rubbish or difficult-to-access locations.


    General Tips:

    - Skip bins are hired for up to 7 days, longer than competitors.

    - Skip bins are placed on small blocks to protect lawns.

    - Skip bags may be useful for flexibility in filling at your own pace.

    - Professionals prefer skips for their larger capacity and ease of loading.

  • 9. Does It Cost More for My Suburb?

    SKIPPY SKIPS maintains a consistent pricing structure for all suburbs within the Townsville/Thuringowa area, covering locations from Bluewater and Toolakea in the North to Rangewood, Rupertswood, and Kelso in the West, and Oak Valley, Serene Valley, and Alligator Creek in the South.


    For areas beyond these, including Ayr, Brandon, Home Hill, Giru, Cungulla, Palm Creek in the South,  Majors Creek, Woodstock and Calcium in the West & Balgal Beach, Rollingstone, Toomulla to the North, an additional surcharge is applied to each bin movement. This helps offset extra fuel and time expenses associated with servicing these more distant locations.

  • 10. Are There Any Extra Charges?

    The quoted price covers everything, including GST, delivery, collection, and disposal charges. However, if a bin is filled with a significant amount of heavy material like broken concrete, soil, tiles, or dense items, it's considered "heavy," and an extra charge (Heavy Load Levy) will apply to cover additional dumping fees based on weight. Our pricing already includes adequate fees for general waste like household rubbish, garden refuse (excluding soil), white goods, and general building materials (excluding concrete).


    We retain the right to empty a bin to 50% full on-site if it's deemed "heavy" without the corresponding levy. Additional charges may apply for time extensions or if regulated waste, such as tires, is found in the bin.

  • 11. What Happens to the Contents of the Bin After Collection? Environmental Policy.

    We aim to recycle clean green waste for garden mulch and, in some cases, paper products and metal scraps. You can support our "green-recycle where possible" approach by separating rubbish from green waste or recyclables when loading the bin.


    Our disposal sites are city dumpsites monitored by the EPA, ensuring strict environmental control and waste management. We use a designated commercial area, separate from public dumping, to maintain privacy and prevent unauthorized scrutiny of your personal rubbish.

  • 12. Can I Keep My Bin Longer Than 7 Days?

    Our 7-day rental period is more generous than other providers, usually offering only 4 days. We've structured our costs and booking system around a 7-day turnaround.


    If you need more time, we provide options: a 3-day or 7-day time extension for an additional fixed charge for each bin size. To ensure availability, arrange any extension before the scheduled collection day. Please avoid waiting until the collection day, as we may have already committed the skip to a new job by then.

  • 13. Is It a Problem to Collect My Bin Sooner Than 7 Days?

    No problem! Late bin collections can affect future bookings, but early returns are hassle-free. If you're done with the bin, why not have it collected? Despite our bins being attractive, once filled, they can become an eyesore with potential issues like rubbish scattering, leaves falling, and the risk of vandalism. If you've finished early, just give us a call at 0408 728 791, and we'll promptly take it away.

  • 14. How Do You Deliver Bins Quickly?

    Our depot at Garbutt & Stuart stores empty skips, and our 5 trucks regularly empty skips at the council dumping facilities in Stuart. This allows us to promptly respond to calls for skips in nearby locations. With 5 trucks and over 300 skips, count on Skippy Skips for the quickest and most reliable service when you need it.

We’re only a phone call away! Call 0408 728 791 and let us know how we can help.

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